Name: The Consumer protection Act, 2019 Bare Act English Edition 2025
SKU: 22062
Availability: InStock

The Consumer protection Act, 2019 Bare Act English Edition 2025

The Consumer Protection Act, 2019, is a landmark legislation in India aimed at safeguarding consumer rights and streamlining the process of resolving consumer disputes. It replaces the older Consumer Protection Act of 1986, bringing in modern provisions and authorities to address the evolving marketplace, particularly in the digital age. The Act establishes the Central Consumer Protection Authority (CCPA) to regulate matters related to consumer rights, unfair trade practices, and misleading advertisements.

Here’s a more detailed look at the key aspects of the Act:

1. Key Objectives:

Protecting Consumer Rights:

The Act aims to protect and enforce the rights of consumers, ensuring they are not exploited by unfair trade practices or misleading advertisements.

Streamlining Dispute Resolution:

It establishes authorities and processes for the timely and effective resolution of consumer disputes.

Addressing Modern Challenges:

The Act acknowledges the changing landscape of commerce, especially with the rise of e-commerce and digital transactions, and includes provisions to address these new challenges.

2. Central Consumer Protection Authority (CCPA):

Establishment and Role:

The CCPA is a regulatory body established under the Act to oversee consumer protection matters.

Functions:

The CCPA has powers to investigate violations of consumer rights, issue orders to recall products or withdraw services, impose penalties, and issue safety notices.

Enforcement:

The CCPA is responsible for enforcing the provisions of the Act related to unfair trade practices and misleading advertisements.

3. Key Provisions:

E-commerce Regulations:

The Act mandates e-commerce entities to provide information about return policies, refunds, warranties, and grievance redressal mechanisms.